Segway FAQ's

Gliding on a Segway Personal Transporter (PT) feels like nothing you’ve ever experienced! Step on and your instincts take over. You’ll quickly realize that the Segway PT will respond similarly to how you balance yourself – as if it were an extension of your body. Simply lean forward slightly and the PT will move in response. It all feels incredibly natural and really cool..

Yes. Segway sets weight limits for rider safety and to reduce the risk of damage to a Segway PT. A rider must not be less than 45kgs. (100 lbs). The PT’s maximum payload (which includes the rider and all cargo) is 117 kgs. (260 lbs). The total weight of any handlebar cargo plus any additional attachments hanging from the handlebar should not exceed 4.5kgs. (10 lbs).

The minimum age is 12 years of age for a Segway Tour in a public area. This is a Western Australian legal requirement and is strictly adhered to. The maximum age is purely up to the rider’s ability. If the rider can walk unassisted up a set of steps and no balance problems, then Segway gliding is for you….

Yes. While the Segway balances for you, it is still under your control and relies on you to control its direction and speed. It is essential to know the limitations of your riding ability and the Segway and practice your skills accordingly. As when driving a car or riding any moving device, care and observation of hazards is essential in order to avoid collisions with obstacles.

Your ability to safely control a Segway will be assessed during the training phase of your activity. If, after an appropriate amount of training and familiarisation time, our trainers assess that you are not safely able to control the Segway, for your own safety and that of others, you will not be able to take part in further activities.

We strongly recommend that expectant mothers do not participate in any Segway Tours WA activities for their own safety and the safety of their child.

It is recommended that participants wear enclosed shoes, but apart from this, we simply recommend comfortable attire that is appropriate for the prevailing weather conditions. Segway Tours WA provides protective helmets to Australian Safety Standards.

If Australia Post is delivering mail, the our tours are operating. Its only under exceptional circumstances our tours will be cancelled. If rain is forecast, we’d suggest you bring a rain jacket. We sell rain ponchos for the comfort of participants.

The bulletin board on the home page of the website will update you on the operational status of the tours. Please ensure that your contact details are correct when booking a tour.

The basic functions of the Segway can be learned by most people in a matter of minutes. The Segway’s operation is so intuitive that riders tend to feel completely comfortable within a short period. Prior to commencing any activities, our staff will teach you how to ride and you will be supervised throughout. With appropriate training and a little familiarisation time, you’ll soon feel completely at home on a Segway

All our tours are guided by an experience tour guide. After a short period of training, you can ride a Segway in our Segway Experience Zones..

No, we’ll operate any scheduled tour regardless of the number of bookings. Our maximum group size is currently 10 guests.

These Segway tours fill to capacity on a regular basis, and for this reason we suggest you  book online. We don’t want to fill our tour and miss showing you around. As a general rule, tours book up about a week in advance on summer weekends and a day or two in advance on weekdays. We will accommodate walk-ins whenever possible, however those spaces are very limited.

We can help you get the coolest machine in the world. Please call us; 1300 80 81 80 or send us an email; info@segwaywa.com.au